Generation Z in the workplace: How employers can support them

A study by Microsoft shows that ‘Generation Z’  is the generation that struggled most with remote working during the pandemic. The study showed that participants in this age group found it more difficult to remain engaged and interested in their work, to make their voices heard during meetings and to present new ideas, compared to older generations.

One possible reason why Gen Z found remote working harder than other age groups is that many of them are at the very start of their careers. They are new to working life and the workplace, and consequently need greater support and clear guidance than their colleagues who are used to the world of work. This can be a difficult situation for both employers and employees when it comes to remote working.

Generation Z is an important part of the workforce and they contribute a unique and valuable perspective. So it should be in every employer’s interest to take good care of them.

• Continuous Communication: Feedback from employees and managers is particularly important for young people. It’s important that you have regular communication with the employee and communicate that, as a manager, you’re available to them even if you’re not physically in the same place. People appreciate a short email every day more than they do a weekly summary on Mondays.

• Peer Learning & Reverse Mentoring: Utilise their competence and make them feel needed. For example, a young employee with technical knowledge could guide their older colleagues through the new digital landscape. This also helps cultivate relationships in the workplace.

Generation Z is shaping today’s workplaces, not just the future workforce. Employers who prioritise feedback, wellbeing, and meaningful engagement will gain a motivated, innovative, and resilient team. By understanding their unique challenges and providing the right support, organisations can help Gen Z employees thrive, while also strengthening the entire workforce.