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Product Guarantee

All products are automatically covered by a three year guarantee subject to normal use. A longer guarantee period for a particular product is clearly stated where applicable. The guarantee covers malfunction and manufacturing defects that occur during the stated guarantee period. The guarantee does not cover normal wear and tear nor is it applicable if changes are made to the product or if it is used for a purpose for which it was not designed. During the guarantee period, we reserve the right to send you spare parts free of charge. Specially ordered items outside our standard product range are not covered by the guarantee. The three-year guarantee period is valid as of 1st March 2015; goods received prior to 1st March 2015 are subject to the guarantee period in force at that time.


Under UK consumer law, the consumer has a statutory right to make a claim should the goods not conform to the contract of sale. For goods purchased in England or Wales, these rights expire six years from delivery of the goods. For goods purchased in Scotland, these rights expire five years from delivery of the goods. A claim under UK consumer law may be made subject to the defect being present at the time of purchase. Please note that business-to-business purchases are not necessarily subject to these statutory rights.